FAQs
Are your diamonds natural or lab-grown?
We offer both natural and lab-grown diamonds. Each product clearly mentions the diamond type so you can choose with confidence.
Do you provide diamond certification?
Yes. Our diamonds come with internationally recognized certifications such as GIA or IGI, depending on the diamond selected.
Can I customize an engagement ring?
Absolutely. You can customize the diamond shape, size, metal type, and setting to create a ring that fits your vision and budget.
What metals do you offer?
We offer 14K & 18K gold (white, yellow, rose) and platinum for our fine jewelry pieces.
Do you ship across Canada?
Yes, we offer secure, insured shipping across Canada. Delivery timelines are shared at checkout.
How long does custom jewelry take?
Custom orders usually take 2–4 weeks, depending on the design and diamond selection.
What is your return policy?
Yes. All shipments are fully insured until they reach you safely.
Is my purchase insured?
Yes. All shipments are fully insured until they reach you safely.
How do I care for my diamond jewelry?
We recommend regular cleaning and safe storage. Occasional professional inspections help maintain brilliance.
How can I contact you?
You can reach us through our contact form, email, or WhatsApp. Our team is happy to assist.
